SCRS Announces Full Lineup for Collision Repair OEM Summit

Held in the Upper South Hall (Room S233) of the Las Vegas Convention Center, the three summit sessions feature very different discussions highlighting how trends and technological developments in modern vehicles are influencing vehicle repairability and vehicle readiness. collision industry.

Session I: 9h-10h30 — Accessibility of OEM repair procedures

With:

• Mark AllenHead of Collision Programs at Audi of America
• Benito CidHead of Collision Business Development at Mercedes-Benz USA
• Kevin EarlywineInstructor, Collision Repair & Refinish at Toyota Motor North America
• Wayne WeikelSenior Director, Alliance for Automotive Innovation
• amber alleymanager at Barsotti’s Body & Fender
• Moderated by: Aaron Schulenburgexecutive director of CSIS

The foundation of a quality repair begins with accessing and following the vehicle manufacturer’s documented repair procedures. Once followed, everyone in the process succeeds in establishing mutual responsibility to protect consumers on American roads.

Consumers should be able to assume that repairs to their vehicle will be carried out according to documented procedures detailed by vehicle engineers. They should have the option of choosing an independent repair company that has invested in developing the facilities, equipment and skills to meet the rigorous demands of these increasingly sophisticated modern vehicles.

But in the collision repair market, well-trained and well-equipped repair centers have no trouble gaining access to collision repair procedures – they find it hard to compete with other companies that don’t give the priority to access and respect for available information.

In this presentation and panel, automakers will discuss information access points, ways to use procedures in a repair environment, and ways to overcome myths or perceived barriers in access and use. repair procedure data.

Session II: 11:00 a.m.-12:30 p.m. — Facing the technician crisis together

With:

• Dara GoroffVice President, Planning & Industry Talent Programming at I-CAR
• John HelterbrandNational Program Director at Collision Engineering
• Jennifer Maherexecutive director of the TechForce Foundation

Technicians play one of the most critical roles in proper repairs, and the growing shortage of talent is a contributing factor with implications for collision repair businesses.

This session, led by Eliza Johnson of Ducker Carlisle, explores data compiled by the global market research firm that looks at the technician crisis – as well as the solutions – in partnership with automakers to strengthen the pool of technicians. The presentation will detail the severity of the technician crisis in the automotive landscape and how it is expected to evolve over the next few years, while taking into account technological advances and demographic expectations.

For several years now, Carlisle has been committed to exploring solutions to address the technician shortage, looking specifically at what dealerships should be doing to attract new technicians, keep them in their facilities, and retain them in the industry at long term. . Johnson will develop tactical examples of Carlisle’s recommendations in key areas and how the research and recommendations led to the formation of the Automotive Technician Collaboration (ATC), a Carlisle-led group of nine automotive OEMs who are jointly tackling an industry response to the technician crisis. . The collective objective is to change the perception of the profession of automotive technician. This is both in the eyes of the public to develop the pool of potential new technicians entering dealerships as well as in the eyes of existing technicians, to retain them in their role for the long term.

Following the presentation, Johnson will then welcome a panel of guests to join the conversation, seeking to explore the relationship between discoveries in the OEM tech space and the carryover of how the collision industry can benefit from these learnings and build the framework for action plans to combat these pressing challenges. Panelists will provide valuable insights to address collision-specific activities and the correlation between budding industry activity with a shared focus on the growth of technical assets in the industry.

Session III: 1:00-2:30 p.m. – Managing Scan Tool Choices While Ensuring Safe and Appropriate Repairs

With:

• Dan ToothDirector, Collision, Certified Repair Network at Nissan Motor Corporation
• Devin WilcoxProgram Manager and Strategist, Collision Network at Subaru of America
• Jake RodenrothDirector of Operations for the North American Collision Repair Program at Lucid Motors

When it comes to digitization, some of the most frequently asked questions in the industry include:

• Why do OEMs require the use of their factory tool when servicing safety systems?
• Is there a difference between the factory tool and an aftermarket tool?

These questions lead to heated discussions and often make assumptions that can create challenges in the repair and claims process for consumers, technicians, store owners, OEMs and carriers. During this session, Chris Chesney, Vice President of Training and Organizational Development at Repairify, will present to the industry the results of a detailed research project carried out by the company. The field study connected multiple aftermarket tools to thousands of YMMT vehicles and compiled a comparative analysis of scan results, DTCs, and the ability to clear DTCs the same as the tool factory. Chesney will explain how the resulting database can identify when and if an aftermarket tool can deliver the same results as an OEM tool. The OEM Summit will be the first public visibility of test results for thousands of vehicles using both OEM and aftermarket tools.

Following the data presentation, Chesney will welcome automakers on stage to discuss how their test results align with automaker guidelines and requirements, and the challenges repairers face in complying with these repair instructions.

Registration

Sign up here for individual sessions or here as part of the Full Series Pass. Tickets can be obtained onsite outside of the classrooms (rooms S229-S233) on the upper level of the South Concourse of the Las Vegas Convention Center.

The 2022 OEM Collision Repair Technology Summit is made possible with support from AirPro Diagnostics, BASF, CAR-O-LINER, CCC, Enterprise, Reliable Automotive Equipment, Toyota and SEMA.

For more information on CSIS’s educational series at the SEMA Show, click here.

For more information about SCRS or to become a member, visit scrs.com, call (877) 841-0660 or email [email protected].